Set the direction of your practice with a vision, goals and objectives, service definitions, pricing review, marketing and PR initiatives and key business development actions.
Better manage your leads/enquiries/proposals and set a Go/No Go approach to save precious time and money and work with clients you want to, not have to.
Usually a lack of systems, not resources, is the problem. An audit of business systems, management reporting, policies, procedures, agreements, proposals, will ensure you’re on the right track or identify areas for improvement.
No time for training, professional development or performance management? How about career planning, mentoring and setting promotion pathways? Using bonuses and key performance markers? Reviewed your role descriptions lately?
What about leadership and project architect responsibilities?
Thinking about ownership transition? Look at bringing in a partner? Thought about succession? How do you value your practice?
Too focused on design outcomes and not business outcomes? Do you price to maximise profits? Master your work-in-progress and get across cashflow forecasting and budgetting. Hopeless at time recording? Still using Excel for everything? Stop struggling to manage and report on project performance.
Every practice should have revenue goals and regular reporting. How are you doing on making progress toward such goals?
Want to attract and retain the best and better induct and instill your values and culture? Who’s along for the ride? How do you get the right people on the bus and in the right seats (and the wrong people off the bus)? And who’s driving the bus? Know how to build culture and champion best practice.
Are you up to date on industrial relations compliance and employer obligations when it comes to the Fair Work Act, National Employment Standards and Architects Award? Know how to handle staff grievances and resolve disputes? Learn what best practice looks like when it comes to managing staff. Learn what to pay to be competitive. Review your staff benefits structure. Get the buzz policies that everyone has these days.
Feel like you’re always losing out to the other guys? What have they got that you haven’t? Deep dive into what you are missing when competing for projects and top candidates.
Practices are sometimes unsure of what they need or can be constrained by budget.
The aim is to provide a broad range of services which reflect your needs. Perhaps it's basic consulting eg. discussion and ideas development (working out short, medium and long term goals) or perhaps full review of current operations and compliance or future business planning and execution.
Clients are guided throughout the consultation process and provided a range of key areas of assistance to help identify and define requirements.
Once an initial scoping session is undertaken a return brief is prepared and a cost estimate provided based on the brief.
To suit different needs consulting can be on an hourly, half day or full day rate.
For ongoing practice management or HR support a retainer arrangement might suit better.
For special projects with particular deliverables a lump sum cost can be provided.