“Fiona specifically managed Cox Richardson, the NSW State entity of the company, with 130 staff.
She has shown incredible enthusiasm and devotion to the task that has not been easy due to the diversity of professional disciplines and the distribution of our office population throughout Australia and overseas.
She has humour and resilience in dealing with difficult issues related to her work involving operations, practice management, marketing, recruitment, production, staff and client relations.
She has shown particular adeptness in managing people and building our culture within difficult and often egocentric groups of people.
She has partaken and organised many social occasions both internally and externally that interfaced all levels of staff and maintained a happy and socially adjusted group of people at all levels.
She was respected by our clients and consultants and was able to move with ease within Government and private enterprise circles.”
— Philip Cox, Founder
“Notwithstanding talk about de-regulation, practicing architecture in the 21st century becomes more complex, not less.
For over 10 years Fiona helped Cox manage and act on all those things that architects hate having to do.
Fiona managed our human resources, compliance, quality assurance, training and our office.
Most importantly she set up our systems and ensured their operation.
With lessons learnt at Cox Fiona will be invaluable to small and emerging practitioners.”
— john richardson, director
“Fiona was an invaluable resource to us at a time when we had experienced significant growth and lacked the in-house HR expertise we needed.
Fiona made a significant contribution to our business in supporting our performance and salary review processes.”
— ADAM HADDOW, DIRECTOR/OWNER
"Fiona carried out a contract caretaking role after our long term HR Manager left. With 125 staff her remit was to hold the fort and recruit and handover to a well suited replacement HR Manager.
Fiona took such a load off, jumped in and become an instant member of the team, tackled a tricky position with such professionalism, and was such a pleasure to deal with and have around.
She is one of a kind and I so very much appreciate how she helped us out.”
— NICK TURNER, DIRECTOR/OWNER
I've worked with Fiona over the last 5 years through our mutual association with the Institute of Architects Large Practice Forum HR Committee, of which I was Chair.
Fiona's participation on the Committee has been invaluable bringing a level of expertise and down to earth practicality in sharing and discussing complex HR and practice issues uniquely inherent to architecture and design.
Her knowledge and approach of addressing the complexities of working through the day to day issues of practice management are innovative, consultative and refreshing. Her tenacity is of benefit in all realms of professional, multi-disciplinary practice.”
— laraine sperling
Past Head of Strategy, People + Culture
“Being a small practice but with substantial residential projects Fiona was a great help providing advice on people management and compliance.
I found Fiona's approach, experience and advice invaluable as I moved from a sole practitioner to a small practice.
She led me through the intricacies of becoming an employer, bringing all the critical information to the table in a comprehensive and clear manner. It would have been a confusing process without her and I am now confident that I have the correct polices, safety and compliance checks in place if anything ever does go wrong.
Fiona provided all the necessary documentation for onboarding new staff. She gave sound salary packaging advice options and prepared employment and flexible working arrangement agreements and new company policies.
She is incredibly organised, efficient and easy to work with and I highly recommend her to any practice of any size in need of staff management and compliance assistance.”
— madeleine blanchfield, director/owner
madeleine blanchfield architects
“Fiona gets architects and architecture.
After initially advising on new Fair Work changes and reviewing our employment agreements Fiona has been on call to us for the last 10 years. She is always easily reached for the simplest business question and responds quickly.
Fiona is a great manager and knows her stuff. She is experienced, ethical and reliable.
Time is always against a small practice and Fiona has also helped us with some special project management tasks.
Her insight into they way architects and designers work helps her to bring a unique perspective to managing a design office.
Her own creativity and resourcefulness is a match with the way we work.”
— RENATO D’ETTORRE, DIRECTOR/OWNER
RENATO D’ETTORRE ARCHITECTS
“Since the formation of Mathieson in 2010, we have been fortunate to have the support and guidance of some key experts.
Fiona has been one of these invaluable people and has worked with us from the beginning, assisting us with the establishment of our policies and procedures, human resources, and work health and safety.
Fiona has assisted us, not only with compliance issues, but has also worked with us in a business-mentoring role. Fiona’s extensive experience in the architecture sector has enabled her to understand the nuances of our studio and her solutions have been appropriate to our needs and evolving business.
She is highly personable, and brings a keen focus to both day to day issues of management and high level business direction.”
— phillip mathieson, director/owner
"We have called on Fiona’s expertise on numerous occasions over the many years we have been in practice. She has unfailingly provided excellent and prompt advice thereby allowing us to avoid potentially complicated HR issues.
Given the scale of our practice these calls are made infrequently but this does not diminish the level of service provided to us. Her experience speaks for itself however she has consistently surprised us with the volume and quality of information provided to us, always with good humour, unfailing professionalism and a great dash of understanding topped with practical advice. We absolutely recommend her to any design professional requiring staffing, compliance and management advice."
— Andrew stanic, director/owner
stanic harding architects
— richard francis-jones, director/owner
— Guy lake, director/owner
Bates smart architects