Practice Management Consultant
With over 20 years industry experience Fiona understands the challenges design practices face and provides practical and simple solutions to build people + culture, strategic operations, business development and best practice.
Fiona began working for architects in the late 80's, having started out in office management at KPMG in Sydney and later PR Consulting in London. She has worked for sole practitioners through to large established architectural and interior design firms.
Her long term role was Office Manager at Cox Architecture - one of Australia's largest national and international architectural practices.
For over 10 years Fiona was responsible for practice operations including administration, internal communications, human resources, training, professional development, quality assurance practices, work health + safety, equal employment opportunity, facilities management, system improvement and day to day operations and compliance in it’s head office and sectors within it’s national offices.
Fiona managed the support services and creative services and tender/bid team. She assisted the marketing function liaising with external media, marketing + PR professionals . More recent roles and consulting have been with PTW, Bates Smart and Turner.
Fiona has collaborated with the NSW Architects Registration Board and NSW Institute of Architects on education initiatives and is the current Chair of the NSW AIA Large Practice Forum HR Committee. She has also presented to UTS architecture students on Media+Marketing: Theory + Practice and participated in Sydney University student conference panel discussions.
Fiona is also a past Implementation Leader for the NSW AIA Male Champions of Change in order to drive gender equality in architecture.